These regulations set out the rules for placing and processing orders via the website at the following address: https://miuform.com.

Definitions

The terms used in these Regulations shall mean as follows:

    1. Seller – B Line Sp. z o.o. Sp. k. (B Line Ltd. LP) with a registered office in Poznań (60-852) at 51 Poznańska Street Suite 32, entered into the Register of Entrepreneurs – National Court Register maintained by the Regional Court Poznań – Nowe Miasto i Wilda in Poznań, 8th Economic Department under the KRS number: 0000659798, Tax Identification Number (NIP): 7811940657, National Business Registry Number (REGON): 366411350, contact telephone: +48 500616513 from Monday until Friday between 8:00a.m.-04:00p.m., excluding public holidays, e-mail: sklep@miuform.com.
    2. On-line Shop – an on-line shop run by the Seller at the URL address: www.miuform.com.
    3. Ordering Party – a natural person who has a capacity to perform legal acts, a legal person or an organisational unit that is not a legal person, the special provisions of which grant a legal capacity, that places the Orders in the On-line Shop.
    4. User – any person using the website of the On-line Shop.
    5. Commodity or Commodities – new furniture and accessories offered by the Seller for the retail sale in the On-line Shop.
    6. Price – the gross price of the Commodity placed next to the information about the Commodity, but not including the costs of a delivery of the Commodity to the Ordering Party.
    7. Order – a set of the Commodities specified for an execution by the Ordering Party according to these Regulations.
    8. Commodity Webpage – a subpage on the On-line Shop website, which presents detailed information about the Commodity.
    9. Sales Agreement – a contract for the sale of the Commodities within a meaning of the Act of 23 April 1964 – the Civil Code (i.e. Journal of Laws of 2014, item 121, as amended), concluded between the Seller and the Ordering Party with the use of the On-line Shop website.
    10. Account of the Ordering Party – a tool available in the On-line Shop system after entering the e-mail address (Login) and Password, that enables, inter alia, to track the stages of the Order execution, review a history of the Orders, edit the contact details of the Ordering Party and change the Password, rectify personal data, etc. on the website of the On-line Shop.
    11. Login – an e-mail address provided by the User during a registration in the On-line Shop, required along with the Password to set up the Account of the Customer.
    12. Password – a string of letters, numbers or other characters selected by the User during a registration of the Account of the Ordering Party used to secure an access to the Account of the Ordering Party.
    13. Consumer – a natural person making a legal transaction with an entrepreneur not directly related to its economic activity or professional activity, as defined in Art. 22 (1) of the Act of April 23, 1964, the Civil Code (i.e., Journal of Laws of 2014, item 121, as amended).
    14. Act – the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014, item 827).
    15. Regulations – these terms and conditions of the On-line Shop.

General Provisions

    1. Placing an Order for the Commodities offered in the On-line Shop and an execution of the Orders is carried out on the basis of these Regulations and generally applicable law provisions.
    2. The number of offered Commodities included by a promotion or subject to sale is limited. An execution of the Orders for such Commodities is processed in the order, in which they have been placed, until stocks last.
    3. The information provided on the On-line Shop website does not constitute an offer within the meaning of the Act of 23 April 1964 – the Civil Code (i.e., Journal of Laws of 2014, item 121, as amended). They are only an invitation to submit offers by the Ordering Parties.
    4. All prices given on the On-line Shop website are expressed in Polish zlotys and these prices are gross prices (including VAT).
    5. All Commodities offered on the website of the On-line Shop for sale are brand new and free from any physical and legal defects. The colours of the fabrics and other elements that are shown in the photographs on the Commodity Webpages may differ slightly from the real ones. The aforementioned results from a variety of the available computer equipment and its individual settings, in particular a configuration of the monitor and its graphics card.
    6. The dimensions of the furniture given in centimetres on the Commodity Webpages may slightly (+/- 2%) within the limits specified in Polish standards, differ from the real ones. The Ordering Party is requested to take the aforementioned into account when placing the Order.
    7. It is forbidden to use the On-line Shop or the website at www.miuform.com by the Ordering Party, the Users or the third parties to send the unsolicited commercial information, the so-called spam within the meaning of the Act of July 18, 2002 on the Provision of Electronic Services (uniform text: Journal of Laws of 2013, item 1422), as well as the use of the On-line Shop Website in a manner contrary to the law, decency, infringing the personal rights of the third parties or the legitimate interests of the Seller.
    8. Using the On-line Shop is possible for the Ordering Party with the following equipment:
      • a computer or other device with the Internet access,
      • an Internet access,
      • a web browser, e.g. Firefox, Internet Explorer, Google Chrome,
      • an active e-mail account.
    9. The direct contact of the Ordering Party with the Seller is possible by phone or e-mail. All contact details of the Seller are specified in these Regulations and on the On-line Shop Website in the CONTACT tab.

Services Provided by Electronic Means

    1. The services provided by the electronic means on the basis of these Regulations consist in enabling the Users to make purchases in the On-line Shop, in particular the use of the Account of the Ordering Party, as well as to render the newsletter service and make available the „Customer reviews” service. These services are rendered 24/7 and free of charge for the Users.
    2. The use of the Account of the Ordering Party service requires a registration by the User according to the provisions of these Regulations.
    3. The use of the newsletter service is possible by any User that, when registering the Account of the Ordering Party ticks and thereby activates a proper check box in the Order form Order or enters an e-mail address in the appropriate field provided by the Seller on the main page of the On-line Shop in the NEWSLETTER form.
    4. The „Opinions” service consists in enabling the User to post the Commodity on the Website, by means of the form provided by the Seller, an individual and subjective opinion of the User concerning the given Commodity. The User neither receive any remuneration from the Seller nor any other benefits for using this service.
    5. By posting a content on the On-line Shop Website, the User makes a voluntary dissemination of the posted content. In case of any doubts, it should be assumed that the Seller only provides Users with the adequate IT resources to share and disseminate the content, however, this content should not be identified with the views of the Seller.
    6. Each User is responsible and liable for the content posted and made available by using the services provided by the electronic means by the Seller.
    7. It is forbidden to post the content that could in any way violate the personal rights of the third parties or the Seller, or violate any other rights of the third parties, including copyright and related rights, industrial property rights, trade secrets by the Users. The Users are also prohibited from posting any offensive content that violates decency, legal provisions or social standards, or the content containing any personal data of the third parties without their consent, as well as an advertising content.
    8. The conclusion of the contract for the provision of services by the electronic means is tantamount to submitting the statements worded as follows by the Ordering Party:
      • I commence to use the services on the voluntary basis,
      • data contained in the contact form is correct and do not infringe the rights of the third parties.
    1. The contract for the provision of services by the electronic means by the Seller is concluded for an indefinite period. The user may terminate this contract at any time. The Seller may terminate the contract for the provision of services by the electronic means with a 14-day notice. The termination of the contract for the provision of services by the electronic means by either party, as well as its termination by a mutual consent is tantamount to a deletion of the Account of the Ordering Party.
    2. The termination or termination by a mutual consent of the parties of the contract for the provision of services by electronic means shall not affect the performance of the already concluded Sales Agreements, unless the parties agree otherwise.
    3. The Seller can terminate the contract for the provision of services by the electronic means with a 7-day notice, if:
      • a purpose of registration or a manner of the use of the services is obviously contrary to the terms and a purpose of the On-line Shop,
      • an activity of the User is contrary to the applicable moral standards, calls for violence or committing a crime, as well as if it violates the rights of the third parties
      • the Seller has received an official notification of the unlawful nature of the data given by the Ordering Party or an activity related to it,
      • the Seller has received reliable information about the unlawful nature of the data given or an activity related to it and it has previously notified the Ordering Party of its intention to prevent an access to the Account of the Ordering Party,
      • the Ordering Party or the User commits to send the unsolicited commercial information,
      • the Ordering Party or the User, in a gross or persistent manner, violates the provisions of the Regulations,
      • the address details provided by the Ordering Party raise objectively substantiated doubts as to their accuracy or truthfulness. and these doubts could not be eliminated by telephone or e-mail contact.
    1. The User may at any time unsubscribe from the newsletter. In this case, you should click on the link received in each message about unsubscribing from the newsletter or contact the Seller.
    2. The User may at any time unsubscribe from the „Opinions” service. This resignation consists in the cessation of the service of adding opinions about the Commodities on the Website of the On-line Shop by the User.
    3. The User may lodge a complaint concerning the services provided by the electronic means by the Seller. The User is requested to submit a complaint containing the Login of the User and a brief description of the problem to the e-mail address of the Seller or in the written form to the address of the Seller.
    4. The complaints shall be considered within 14 days from a submission of the relevant complaint pursuant to the applicable provisions. The Seller will inform the User about a method of its consideration.

Orders and Conclusion of Sales Agreement

    1. Placing the Order and concluding the Sales Agreement is preconditioned by completing the Order form in the correct manner by the Ordering Party (in particular, giving personal data required in the form, delivery address, contact telephone number and e-mail address), ticking a chosen form of delivery and payment and submitting the Order form completed in the aforementioned manner to the shopping panel of the On-line Shop, as well as by confirming that the Ordering Party has read the Regulations of the On-line Shop.
    2. When placing the Order, the Ordering Party may, but does not have to register in the On-line Shop and create the Account of the Ordering Party, so as not to provide the personal data specified in section 1 above while placing the subsequent Orders.
    3. Registration takes place free of charge and on the voluntary basis. The Login and Password are confidential. When using the Login and Password, the Ordering Party is requested to keep this information confidential. The password of the ordering Party is not disclosed to the Seller.
    4. The Ordering Party is requested to update promptly the data provided during the registration using the form available in the Account of the Ordering Party.
    5. Each User may have only one Account of the Ordering Party in the On-line Shop. The Account of the Ordering Party is not transferable, the User may not use the Accounts of the Ordering Parties that belong to the other Ordering Parties and give an access to the Account of the Ordering Party to other persons, including the Login and Password to get an access the Account of the Ordering Party.
    6. In order to place the Order in the On-line Shop, the Ordering Party is requested to take the following actions:
      • to choose the Commodity to be purchased, a quantity of the Commodity, as well as selecting the detailed parameters specific to the Commodity from among those available on the Commodity Webpage (e.g. type of material, material colour, right / left-hand arrangement), and then clicking on the „Add to shopping cart ” button),
      • to confirm willingness to go to the next stage of the Order by clicking the „Order ” button (a summary of the Order with an amount to be paid for the Commodities is displayed on the screen; shipping costs will be displayed in the next step of the Order process),
      • to enter personal data: first name and surname, or company name, telephone number, e-mail address and delivery address of the Commodities, and possibly, if the Ordering Party submits such a request, VAT invoice data, to enter personal data and data for the Order shipment, as well as if the Ordering Party has not created the Account of the Ordering Party yet, and wants to create it by entering the Login and setting the Password, and confirming that they/it has read the provisions of the Regulations by ticking this fact in the Order panel, entering any possible notes or comments addressed to the Seller in the field designated for this purpose,
      • to choose a payment method, an acceptance of the Regulations of the website service supporting Przelewy24 on-line payments and clicking on the „Purchase and Pay ” button.
    7.  Each Order is confirmed by the electronic mail by the Seller. In case of a failure to contact with the Ordering Party due to an incorrect telephone number and an incorrect e-mail address by the Seller, the Order will be cancelled within 14 days from a date of placing the Order. The Sales Agreement is concluded when a number is assigned to the Order. The Sales Agreement is concluded in Polish.
    8. By placing the Order, the Ordering Party shall be bound by the Regulations from the moment of placing the Order. The Seller does not specify a minimum value of the Order placed in the On-line Shop.
    9. The contents of the Sales Agreements concluded using the On-line Shop are stored by the IT system of the On-line Shop for a period of 12 months from a date of conclusion of each Sales Agreement, and the content of these agreements is available only to the parties to the Sales Agreement. Each Ordering Party, after logging in to the Account of the Ordering Party, gets an access to all their Sales Agreements concluded through the On-line Shop Website for a period of their storage in the IT system specified in the first sentence.

Methods of Payment and Delivery Costs

    1. The following forms of payment are available in the On-line Shop (carried out via Przelewy24 web service that offers secure on-line payment services):
      • transfer to the bank account of the Seller by payment by a quick transfer by the latter,
      • payment by a credit card (payment card operator is PayPro SA Billing Agent, 15 Kanclerska Street, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the Regional Court Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Department of the National Register Court under the KRS number: 0000347935, Tax Identification Number (NIP): 7792369887, National Business Registry Number (REGON): 301345068),
      • BLIK payment,
      • Apple Pay payments,
      • Alior hire purchase system.
    2. The time of commencement of the Order execution coincides with a moment, at which the payment is credited on the bank account of the Seller.
    3. The Orders placed in the On-line Shop are shipped via a transport company. A driver does not bring the goods weighing more than 30 kg to the apartment or house. Therefore, the Ordering Party is asked to ensure on its own a proper number of the persons needed to collect the heavy Commodities and move them to the house or apartment. At the request of the Ordering Party, it is possible to provide a paid assistance in moving the ordered Commodities.
    4. The total delivery costs of the Orders constitute a sum of the transport, packaging and logistics costs. The delivery prices and a type of the delivery depend on the dimensions and weight of the ordered Commodities. The shipping cost for each Order is calculated automatically when you place the Order. Upon adding the Commodity to the shopping basket, the delivery cost is displayed. The delivery cost is always visible under the price of each Commodity on the Commodity Webpage. When the displayed delivery cost is of EUR 0.00, it means that the delivery is FREE OF CHARGE and the Ordering Party pays only the Price of the Commodity.
    5. The Seller reserves the right to charge the Ordering Party with the shipping costs, including a return shipment, in case of a failure to collect the shipment with the ordered Commodities or giving an inaccurate address in the Order. However, if the Ordering Party is a Consumer, the provisions of this paragraph shall not apply in case of the fortuitous events or cases not attributable to the Consumer or for which the Consumer is not responsible and liable.
    6. When the Commodities are delivered by a transport company, the Ordering Party is requested to check, in the presence of the driver, whether the shipment has not any damage resulting from the transport, if it is intact, according to the Order. This is a free of charge service that guarantees the highest quality of the service. In case when a damage to the shipment, incompleteness or inconsistency of the shipment with the Order, the Ordering Party is requested not to accept the shipment and promptly report this fact to the Seller.

Execution of Orders

    1. The On-line Shop executes the Orders in the area of the European Union.
    2. The Price from the moment of placing the Order is binding for a concerned Order.
    3. Placing the Orders in the On-line Shop is possible 24/7, however, the Seller does not execute the Orders on public holidays, pursuant to the applicable law provisions.
    4. The Order processing time is given separately for each Commodity on the Commodity Webpage. Some of the Commodities are custom-made, e.g. when the Ordering Party chooses the upholstery colour, a colour of the upholstery material, then their execution time is longer. The Orders are processed upon a due amount paid for the Order has been credited to the account.
    5. The execution of the Order depends on an extend, to which the stock of the Commodities runs out in the warehouse of the Seller, therefore if the Order contains the Commodities currently unavailable, the Seller shall immediately inform the Ordering Party by e-mail or via telephone about the aforementioned. Then, the Ordering Party shall have the right to cancel the entire Order, or to resign from the Commodity that is missed, or to give a consent to extend the duration of the Order processing, or to complete the Order in parts, or to give a consent for a replacement of the missed Commodity with a similar one that features much the same properties and Price .
    6. The Seller reserves the right to refuse processing the Order and to cancel the Order if:
      • the Order form is filled out incorrectly, and the Seller may not contact the person placing the Order to verify their contact details,
      • a shipment is not collected by the Ordering Party.
    1. A fiscal receipt or a VAT invoice is issued for each sold Commodity, provided that the Ordering Party has expressed such a request to receive an invoice and specified additional information in the Order, in particular the Tax Identification Number (NIP) or Polish Resident Identification Number (PESEL) in case of a natural person. A sales document is a written confirmation of the content of the placed Order.
    2. The Seller undertakes to deliver the Commodities without defects, with an exception of any defects specified in the sale offer on individual Commodity Webpages in the On-line Shop.

Right to Withdraw from Agreement

    1. According to Art. 27 of the Act, the Seller informs the Consumer about the right to withdraw from the Sales Agreement within 14 days without giving any reason. The time limit to withdraw from the Agreement expires after 14 days from a date, on which the Consumer has come into a possession of the item or on which a third party other than the carrier and specified by the Consumer has come into possession of the item.
    2. In order to exercise the right to withdraw from the Sales Agreement, please inform the Seller (B Line Sp. z o.o. Sp. k. , 51 Poznańska Street, Suite 32, 60-852 Poznań, e-mail: sklep@miuform.com) about a decision about a withdrawal from the Sales Agreement by an unequivocal statement (for example in the form of a letter sent by mail or e-mail). If the Ordering Party uses a form of serving the statement on a withdrawal from the Sales Agreement by e-mail, the Seller will promptly send a confirmation of receipt related to information on withdrawal from the agreement on a durable medium (e.g. by e-mail) to the Ordering Party.
    3. The Ordering Party being a Consumer may also use a specimen of the withdrawal form, which constitutes the Annex 1 to these Regulations, but it is not mandatory.
    4. In order to meet a time limit for withdrawal from the Sales Agreement, to which the Ordering Party that is the Consumer is entitled, it is sufficient to send information regarding an exercise of the right to withdraw from the agreement prior to a time limit for a withdrawal from the Sales Agreement.
    5. The effects of the withdrawal from the agreement: in case of the withdrawal from the Sales Agreement, the Seller returns promptly to the Customer who is a Consumer all payments received from him/her, including the costs of delivery of the Commodities (with the exception of the additional costs resulting from the delivery method chosen by the Ordering Party other than the cheapest usual delivery method offered by the Seller ), and in any case not later than 14 days from a date, on which the Seller has been informed about a decision taken by the Ordering Party to exercise the right to withdraw from the Sales Agreement. The Seller shall refund the payment using the same payment methods that have been used by the Ordering Party in the original transaction, unless the Ordering Party has explicitly agreed otherwise; in any case, the Ordering Party shall not incur any charges in connection with this return. The Seller may withhold a reimbursement until a receipt of the Commodities or until a proof of their return is served to it, whichever event occurs first.
    6. The Ordering Party is requested to ship back or convey promptly the returned Commodities to the following address of the Seller: Transport – Spedycja Plus Sp. z o.o. Sp. k. Krzywy Las 6, 64-310 Lwówek, Poland, and in any case not later than within 14 days from a date, on which the Ordering Party has informed the Seller about the withdrawal from the Sales Agreement. The time limit is met if the Ordering Party sends the Commodities back within 14 days. The Ordering Party will have to bear the direct costs of returning the Commodities.
    7. In case of a withdrawal from the sales agreement, according to Art. 27 of the Act, the Consumer undertakes to return the Commodities in the original packaging or other packaging that fulfils the requirements of the original packaging and return it in a non-deteriorated condition under pain of incurring the costs related to the improper protection of the Commodities by the Ordering Party.
    8. The Ordering Party being a Consumer is only responsible and liable for reducing a value of the Commodities resulting from the use of them in a different way than it has been necessary to determine a nature, properties and functioning of the Commodities.
    9. According to the provisions of Art. 38. the Act, the Consumer is not entitled to withdraw from the Sales Agreement in relation to agreements, provision of services, if the Seller has performed the service in full with an explicit consent of the Consumer, who has been informed prior to a commencement of the service that upon a performance of the service by the Seller, they will lose the right to withdraw from the Sales Agreement
      • in which a price or a remuneration depend on the fluctuations in the financial market over which the Seller has no control, and which may occur prior to a time limit to withdraw from the Sales Agreement,
      • in which the subject matter of the service is a non-prefabricated item, manufactured according to the Consumer’s specifications or serving to satisfy their individual needs (e.g. furniture with a material and an upholstery, upholstery colour chosen by the Ordering Party, a choice of the configuration, etc.),
      • in which the subject matter of the service is an item subject to a rapid deterioration or having a short use-by date,
      • in which the subject matter of the service is an item delivered in a sealed packaging, which upon opening the packaging cannot be returned due to the health protection or hygiene reasons, if the packaging has been opened upon its delivery,
      • in which the subject matter of the service are items that upon a delivery, due to their nature, are inseparably connected with other items,
      • in which the subject matter of the service are the alcoholic beverages, a price of which has been agreed at the conclusion of the Sales Agreement, and which delivery can take place only after 30 days and which value depends on the fluctuations in the market, over which the Seller has not any control,
      • in which the Consumer has explicitly demanded that the Seller come to them in order to provide an urgent repair or maintenance; if the Seller provides the additional services other than those requested by the Consumer, or provides the items other than the spare parts necessary to perform the repair or maintenance, the Consumer is entitled to withdraw from the Sales Agreement with regard to the additional services or items,
      • in which the subject matter of the service are audio or video recordings or computer programmes delivered in a sealed packaging, if the packaging has been opened upon their delivery,
      • on a delivery of newspapers, periodicals or magazines, with an exception of the subscription agreements,
      • concluded through a public auction,
      • providing the accommodation services other than for the residential purposes, transport of commodities, car rental, gastronomy, leisure services, entertainment, sport or cultural events, if a date of the service or a period of the service has been specified in the Sales Agreement,
      • providing a digital content that is not saved on a tangible medium, if the performance of the service has begun with an explicit consent of the Consumer prior to a time limit to withdraw from the Sales Agreement and upon being informed by the Seller about a loss of the right to withdraw from the Sales Agreement.

Complaints

    1. The Seller is liable for defects in the Commodities, pursuant to the rules of liability specified in the provisions of the Act of 23 April 1964 – the Civil Code (i.e. Journal of Laws of 2014, item 121, as amended), in particular Art. 556 and 556 (1) – 556 (1) of the Civil Code.
    2. In case of any defects in the Commodity, the Ordering Party may submit a complaint directly to the Seller, sending it by e-mail to the e-mail address: sklep@miuform.com or in the written form to the address of the Seller: B Line Sp. z o.o. Sp.k., ul. Poznańska 51/32, 60-852 Poznań, Poland.
    3. The Ordering Party, sending the Commodities subject to a compliant to the Seller, is requested to provide the following details to improve a course of considering the complaint: first name and surname, correct address, Order number, e-mail address and to describe the defect of the Commodity and a request of the claimant. While submitting the complaint, the Ordering Party is also requested to attach a copy of the sales receipt (e.g. copy of a receipt or a VAT invoice).
    4. The complaints shall be considered within 14 days of the submission of the relevant complaint according to the applicable law provisions. The Ordering Party will be informed about the method of its consideration by the Seller.

Consents

  1. I give my consent for processing my personal data in the form of the first name, surname and e-mail address by B LineSp. z o.o. Sp. k. (B Line Ltd. LP) with its registered office in Poznań in order to send me an electronic newsletter, i.e. information on the blog posts, interesting products, services, recommended links, events and news. I am aware that I can withdraw this consent at any time. For more information, see the Privacy Policy.
  2. The site uses cookies to deliver the services. You can specify the conditions for a storage or an access to cookies in your browser. On 25 May 2018, we made the amendments related to the GDPR. You can find more information about the aforementioned in our Privacy Policy and the Cookie Policy.